Virgin Media Community

[Debs644981]

• Hello my call waiting will not switch on it says check sim or provider.can anybody help.thankyou

[David_Bn · Accepted solution]

Good Afternoon Debs644981,

Thanks for your post on our Community Forums and a very warm welcome to you!

Sorry to see you've been having issues with the call waiting feature on your SIM card, has this now been resolved or is this still on going?

Drop a response below and we'll aim to assist you

Kindest regards,

David_Bn

[Debs644981]

Im afraid i still have the problem,the issue is not resolved

Thankyou for reply deborah

[David_Bn · Accepted solution]

Thanks for coming back to me Deborah

Let's take a closer look into this, check out the purple envelope in the top right hand corner for a PM from me

Kindest regards,

David_Bn

[enlli · Accepted solution]

There have been a few complaints about this  I know some on the forum team have been able to fix this by doing something Virgins end.

@David_Bn