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Chiseller
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Call waiting problem virgin mobile

I have attempted to set up call waiting on my virgin mobile phone with no success. Spoken to customer services 3 times, no-one has been able to help. Last operator said call waiting is not available on virgin mobile any more. Is this correct? When I try to enable call waiting on my phone, the error message is "Failed to read data. Unexpected response from network".

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teabag
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Re: Call waiting problem virgin mobile

Hang on here for one of the Forum Team to respond, it's a quick reset/fix for them to do their end, restart phone after they have.

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BB 200 - Hub 3, Phone Talk w/ends, Mobile Sim only. Customer since 1993.
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Forum Team
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Re: Call waiting problem virgin mobile

Hi Chiseller

 

Welcome to our community forum pages and thank you for posting.

 

We're sorry to hear that you are having issues with the call waiting facility and we've not been able to resolve this when you've contacted us.

 

We'd like to see what we can do to help so we'll send you a private message so that we can get some account details.

 

Thank you. 

David_Pn
Forum Team

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