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kami231181
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Call waiting not working

Hi I have been trying to activate call waiting on my phone but it keeps coming with a message couldn’t save call waiting setting. Any help will be much appreciated thanks 

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enlli
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Re: Call waiting not working

This comes up frequently. You can't activate it from the phone. Has to be done Virgin's end.

I'm a Very Insightful Person, I'm here to share knowledge, I don't work for Virgin Media. Learn more

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Sasha_W
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Re: Call waiting not working

Hi @kami231181

 

Welcome to the forum page and thanks so much for posting this. 

Sorry to hear you're having some issues with your phone but we are more than happy to help you. 

 

I will pop you over a PM so we can get this looked into further for you. 

 

Please look out for the purple envelope at the top right hand corner of your screen as this will take you to PM's 🙂 

 

Thanks 

Sasha - Forum Team


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Sasha_W
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Re: Call waiting not working

Hi there, 

 

Just need you to confirm a few things with us. 

 

  • Can you confirm you are the account holder or third party? 
  • Can you confirm the full name of the account holder? 
  • Can you confirm the account number, if you don't know this, then the first full line of address and postcode would be fab 🙂 
     

Thanks 

Sasha - Forum Team


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