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Call from Italy

Hi,

I am currently in Italy and started having problems calling today as TIM gives me a message saying I am not allowed to make calls to the UK.

I was able to call yesterday and was working fine, wifi has no issues but today I am unable to call a UK number, could you please help?

thanks,

Camila

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Re: Call from Italy

Hi Cami1810, 


Thanks for your post and welcome to our community. 

I'm really sorry you're having an issue with outgoing calls from Italy, this ins't good. 

Can you use the other services at all, so can you send a text and receive calls?

Were you able to make calls in Italy yesterday?

Can you confirm that you don't have an international call bar active on your account?



 

Emma_C - Forum Team
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