Menu
Reply
Last_Centurion
  • 2
  • 0
  • 0
Joining in
328 Views
Message 1 of 5
Flag for a moderator

Cal waiting not working.

Hi anyone listening. 

My call waiting feature is turned on but I do not get a second incoming call which I desperately need for to the work that I do. 

  • My understanding is that this is something Virgin need to adjust on their end.  Please help. Screen shot below of my current settings. Thank you. 

Screenshot_2020-11-27-01-18-48-18.jpg

Screenshot_2020-11-27-01-20-11-45.jpg

0 Kudos
Reply
enlli
  • 8.01K
  • 1.25K
  • 2.28K
Very Insightful Person
Very Insightful Person
299 Views
Message 2 of 5
Flag for a moderator

Re: Cal waiting not working.

Problem pops up here from time to time. It always boils down to Virgin doing something there end.

I'm a Very Insightful Person, I'm here to share knowledge, I don't work for Virgin Media. Learn more

Have I helped? Click Mark as Helpful Answer or use Kudos to say thanks

Zak_M
  • 5.06K
  • 281
  • 477
Forum Team
Forum Team
225 Views
Message 3 of 5
Flag for a moderator

Re: Cal waiting not working.

Good afternoon @Last_centruion. 

 

Welcome to the forums and thank you for taking the time to reach out to us. 

 

I am sorry to hear that you have had some issues with the call waiting feature. 

 

Do you need a hand in getting this resolved?  Is the issues still currently happening? 

 

Look forward to hearing from you. 

Zak_M

 

0 Kudos
Reply
Last_Centurion
  • 2
  • 0
  • 0
Joining in
175 Views
Message 4 of 5
Flag for a moderator

Re: Cal waiting not working.

Hi Zack sorry I'm only getting back to you. Holiday and work has kept me busy. 

My issue that call waitinging does not work even though it's activated in my end. 

 

I read on this forum that 'call forwarding when busy had to be turned off on your end. I am unable to switch off call forwarding when busy on my handset. I get an error saying that "your network provider does not support disabling call forwarding when busy" But apparently it can be turned off on your end  If that something you could help me with I would be grateful. 

 

In a nutshell I cannot be informed of "call waiting" because I am unable to disable "call forwarding when busy" from my handset. Apparently (call forwarding when busy) needs to be switched off your end.

 

I am attending to attach a screenshot of the post I seen. 

Screenshot_2021-02-10-02-16-50-35.jpg

0 Kudos
Reply
Natalie_L
  • 3.07K
  • 131
  • 262
Forum Team
Forum Team
146 Views
Message 5 of 5
Flag for a moderator

Re: Cal waiting not working.

Hello Last_Centurion

 

Thank you for your reply and apologies for the delay in response. 

 

As some time has passed since your last post to us, can you please confirm if you still require assistance with this matter?

If so please, do me let me know and I will be happy to help. 

 

Thank you 

Nat
0 Kudos
Reply