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lisaloo1
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CREDIT AGREEMENT

Hi I ordered a new phone yesterday am, but I haven't received the credit agreement despite contacting Virgin three times, not good as a new customer. Any help would be appreciated.

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Megan_L
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Re: CREDIT AGREEMENT

Hi Lisaloo1,

Thanks for using the forums to get this issue with your handset loan agreement looked into, I am sorry if this has been causing some frustration. I would be more than happy to look into this for you. When you called our mobile team about this, what did they explain about the situation?

Have you received any emails or notifications about a "parked" order?

Thanks,

Megan_L

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