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Broken Sim Card

japarker1941
Joining in

good morning i have broken my Virgin sim card and need a replacement i cannot use the card at all can someone help

3 REPLIES 3

John_GS
Forum Team
Forum Team

Hi @japarker1941 

Thanks for posting and welcome to the community.

I am sorry to hear of the SIM issue. I'll send you a PM now to assist further.

Best wishes.

John_GS
Forum Team


Need a helpful hand to show you how to make a payment? Check out our guide - How to pay my Virgin Media bill

Sorry i am an old lady where will i find the private message

 

Hi @japarker1941 

Thanks for coming back to me. If you look at your Forum homepage, the big red banner at the top. You'll have a message function. Click that 🙂

Best wishes.

John_GS
Forum Team


Need a helpful hand to show you how to make a payment? Check out our guide - How to pay my Virgin Media bill