Hey @Billiegee, thanks for reaching out to us on the Virgin Media forums. 👋🏼
I'm sorry to hear about the outage that has occurred. 😞
We’ve restored broadband services for customers but are closely monitoring the situation as our engineers continue to investigate. We apologise for any inconvenience caused.
If you wish to claim for auto compensation, you can do so here.
Let us know how it goes.
New around here? Check out the do's and don'ts, in our Community FAQs