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Blocked content

Tpg92
Joining in

So I am trying to login to my lottery account and it says it is blocked by my provider for adult content. I checked all my settings and my parental block is turned off. Just wondering what do I do? It shouldn't be blocked but it is. 

7 REPLIES 7

S4qFBxkFFg
Tuning in
Sounds like my issue, did you try any other sites you would expect to be blocked if parental controls are enabled?

Yeah when it did that I tried a few others that would fall under the adult filter all just give me the "invalid response from server" kind of thing 

Hayley_S
Forum Team (Retired)
Forum Team (Retired)

Hello @Tpg92,

Welcome, thanks for posting.

I am sorry for the blocking issue.

Have you changed the content control off on your settings? Then done a reboot of the handset?

Many thanks,

Hayley
Forum Team



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I rest the controls but will try resetting my phone now 

Hayley_S
Forum Team (Retired)
Forum Team (Retired)

Thank you for that @Tpg92.

Please do let us know how it is after the reset.

Many thanks,

Hayley
Forum Team



New around here? To find out more about the Community check out our Getting Started guide


Yeah that worked thank you

Hayley_S
Forum Team (Retired)
Forum Team (Retired)

Hello @Tpg92,

That is great news! I am glad that helped fix it.

I hope you have a lovely rest of the day 🙂

Many thanks,

Hayley
Forum Team



New around here? To find out more about the Community check out our Getting Started guide