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Amandaward12_
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Bill

Hi I was wondering if I can get a paper bill sent out to me I have never had one and I really need my account number so I can get in to my account to pay my bill my name is [MOD EDIT: PERSONAL INFORMATION REMOVED] I have had a samsung virgin phone for 2 years and i have just started having problems now they stopped taking there payments out my bank now I'm own them 70 pound my address is [MOD EDIT: PERSONAL INFORMATION REMOVED]

[MOD EDIT: Personal and private information has been removed from this post. Please do not post personal or private information in your public posts. Please review the Forum Guidelines]

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Jodi_S
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Re: Bill

Hi Amandaward12_,

 

Welcome to our community and thanks for posting. Sorry to hear there has been some issues with your mobile bill and payments to us.

 

You can start to receive paper bills each month but you will be charged £1.50 per month for this. Are you not able to view your bills online?

 

If you have not set up an account to view your bill online you can do so here

 

Kind regards Jodi

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