on 06-11-2022 21:41
Anybody any idea why my second airtime bill is now more money? My app and plan say it should be £11 but my latest bill was £19.07 yet it clearly shows no extra charges so I don’t understand how it is more?
on 07-11-2022 08:43
Hi @cjmwharton
Thanks for posting and welcome to the community. I am sorry for the bill shock. I will send you a PM so we can discuss this further
Kind regards,
Need a helpful hand to show you how to make a payment? Check out our guide - How to pay my Virgin Media bill
