I cancelled my direct debit by mistake. Trying to pay but my app won't recognise my login details. Also need to reset direct debit
Thank you for reaching out to us in our community and a warm welcome to you, I am sorry to hear you are having issues trying to pay your bill after accidentally cancelling your Direct Debit .
So I can help further I will send you an invite into a private chat, please click on the purple envelope to accept.