Here we go again.
I have two phones on my contract, both with £6 for 5GB, which I took out in December 2021.
One phone, mine, is a part of a contract for an iPhone XR, but the contract clearly states that the Handset and Airtime are different contacts.
Second phone, my wife's iPhone SE Gen2 is a Sim Only.
Either November or December last year I got an email for 5GB for £6, for me, that was a no brainer as I was spending that for 1GB.
I phone 789 and started the wrangling.
"Oh, you can't change the tariff on the Contract phone",
no, I said, you clearly state that these are separate contract for Handset and Airtime, I wish to change just the Airtime.
"No,you need to settle the contract to do that"
no I don't, you make it clear they are two separate contracts, I wish to change only the Airtime element.
Young lady goes away and comes back and changes the Airtime to £6 and 5GB, but it is clear when I look at my contract later, it is only a **bleep** discount, not an Airtime change, no problems I think.
Change my wifes phone, no issue it is a Sim Only, easy fix.
January this year, get the typical letter that price is going up by February 2022 RPI and 3.9%
My price went from £6 to £7.05, my wife's from £6 to £6.70
Checking the RPI it was supposed to be 8.2% in February, up from 7.8%, but it seems the 7.8 + 3.9 = 11.7% is actually what they used, so indeed £6 / 100 x 11.7 is indeed 70 pence i.e. £6.70, which my wife's is.
So why is mine £7.05
No one can tell me, but if I hadn't caught this Id be paying more, yes I know its only £0.35 a month, but that's just another £4.20 a year, and as we know, every pound's a prisoner at the moment.
Anyway, resolved no, they have added another £1 credit, now £6.05 a month going forward, until next year I suppose.
Please check your accounts, they are making enough money from us, at this most difficult of times.
