Thanks for your reply. Yes you are correct, I was wrong about the & sign, the actual problem is when I cut and paste the email address from the form it comes out as '⦁ Bereavement⦁ &⦁ email@example.com'
When I type it in manually it works ok. You might want to get the formatting sorted on the form.
I'm very sorry for your loss, my condolences go out to yourself and family during this time.
I hope that you have now successfully been able to send over bereavement forms to us. I'm sorry for any confusion caused regarding the email address. I will feed this back to the team so the formatting can be reviewed.
If you need anything else, please don't hesitate to ask.