So last year all my families iPhones had an issue that was fixed by going to Mobile Data>Sim Applications> and changing the option from international or auto to National.
This made the iPhone always think it was in the Uk and the contacts never reformatted to a Belgium format as the Virgin network uses a Belgium proxy network.
This weekend I bought my wife a preowned iPhone 12pro. Today she tells me her numbers are wrong and her phone doesn’t recognise any numbers!
this is was back! That’s an easy fix I thought.
Nope! Sim applications has gone! The simple fix has vanished?!!
has it been removed by Virgin or apple?
what can we do now?
I know that we are on O2 now via virgin virtual network and that we will in 2023 move fully to O2 so hopefully this issue will go but for now it’s an issue. I have 4 mobiles on my account.
Virgin Mobile please assist.