I have been sent a text message and email from Virgin saying I have a new Mobile SIM card being sent to my address.
I am confused because I did not request the SIM card replacement and it says it was ordered at 03.40 last night.
Could somebody point me in the right direction as to where I should direct my query as the FAQs don't cover what to do? My concern is someone else has ordered the Sim?!
Virgin have been moving people off the Vodafone network onto their new partner O2. In many cases this is automatic but in a handful of cases it requires a replacement SIM.
My best guess is you are one of those cases.
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