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Apple Ultimate bundle delivery

Hi, We recently placed an order for the Black Friday Apple Ultimate Bundle and during the call was told that delivery would be 16th December.

Well that date has come and gone and no sign of any of the bundle.

I have used the live chat facility today and they have said it maybe the 6th Jan now but not definite and also no guarantee that the whole bundle will arrive at the same time. I still had more questions to ask but the person I was talking to left the conversation as they said it was there dinner break!!.

Is anyone able to confirm what the delivery date will be and that the whole package arrives in one box?

Any help would be good.

Below is the end of the live chat.


Joke customer service!!Joke customer service!! 

[MOD EDIT: Subject title changed for clarity]

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Re: Apple Ultimate bundle delivery

Hi DeanBurn, 


Welcome to the Community and thank you for getting in touch. 


I am very sorry to hear you have not yet received your deal from the Black Friday Sale. 


I have taken a look from our side and I would just like to confirm some details with you so I am going to pop you over a private message now and we can go from there. 


The message will be available via the purple envelope on the top right of this page. 


Speak soon 




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