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Apple TV free for a year

hi!  I’ve just bought an Apple iPhone 11 on virgin and I’m getting a message that I can get Apple TV free for a year. When I click on the link it just offers 7 days before subscription starts. Has anyone had any experience with this?  TIA Abi

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Re: Apple TV free for a year

Hi Abipetre1,

 

Thanks for posting and welcome to our community 🙂

 

This isn't an offer we're aware of, where has the  message come from?

 

Alex_Rm

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Re: Apple TV free for a year

Hi 

There’s a message on the settings page  

not sure if you can see it 

 

2519B718-2B82-4007-A846-317D97781200.png

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Re: Apple TV free for a year

that looks more like an offer from Apple, not VM.

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Re: Apple TV free for a year

Hello

I can confirm that this is an Apple offer and you will need to contact Apple with regards to why you can only get 7 days !

I have found this that should help you -

Open a desktop web browser, go to https://tv.apple.com and log in using your Apple ID credentials. You should be able to accept the 1-year free trial offer from there. Then on your ‌iPhone‌, sign out of the TV app, close it, then launch the app and sign in again.

Regards Mike

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Re: Apple TV free for a year

Thanks, I’ll do that 😊

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