Virgin Media

JOHNEBSTER77 · ‎05-05-2021

Hi

Does anyone know the return address for Virgin Mobile so that I can return a contract phone which I no longer need?

John

enlli · ‎05-05-2021

When you say a contract phone do you mean one for which you are still paying?

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JOHNEBSTER77 · ‎05-05-2021

Took it less than a week ago so not paying

enlli · ‎05-05-2021

I think you have to cancel formally and get return bag or return label sent out to you.

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Sasha_W · ‎06-05-2021

Welcome to the forum page and thanks for posting this on here

Sorry you want to return your phone, is there an issue with it at all just so we can note it down or is it just simply you don't want it anymore?

If it was taken out less than a week ago that should be all okay to send back but we will just need to get some details off of you if that is okay.

Please do let me know so we can get this arranged for you.

Thanks

Sasha - Forum Team

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