on 07-03-2024 10:01
Now my mobile is with O2 and I am paying them and not Virgin, I am at Liberty to switch to another provider and not have it affect my current Virgin Payments as I was told it would do when I asked back in summer last year.
on 07-03-2024 10:12
Hi MartJ 👋
Thanks for getting in touch! Sorry to hear these concerns about your O2 mobile contract. You will need to speak to O2 directly to get further support and any remaining contract information. You can find further information about the migration here 👉 Virgin Mobile’s Move to the O2 Network | Virgin Mobile (virginmedia.com)
Let us know if there's anything further you need! Wishing you all the best. 🌞