Virgin Media Community

[brisycom]

Hi,

Please sort your website out, i've cleard cookies as directed and still get the same error when trying to login again.

This is always happening, so please get your devs to fix this issue.

[David_Bn]

Thanks for your post @brisycom, and I'm sorry to hear of this error

Can you please confirm if this happens when you're logging into your self-care account, or when you're logging into an E-Mail account?

If this is an E-Mail account, is this the primary or a secondary E-Mail account? 

Kindest regards,

David_Bn