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janebelmar
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Age restriction

How do I remove the age restriction on my internet search on 4G

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newapollo
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Re: Age restriction

Hi janebelmer,

Log into your online account.https://mobile.virginmedia.com/ecare/login 

In the right hand column under Help Click on "Change my parental controls settings"

On the next page click the radio button to off.

Reboot the phone for it to take effect 

Dave

The Service you do for others is the rent you pay for your room here on Earth - Muhammad Ali



I'm a Very Insightful Person, I'm here to share knowledge, I don't work for Virgin Media. Learn more

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Ayisha_B
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Re: Age restriction

Hi @janebelmar,

 

Welcome to our Community Forums and thanks for posting. 

 

Have you been able to follow the instructions provided by @newapollo to update your settings? 

 

Let us know if you require anything else. 

 

Cheers 

Ayisha_B
Forum Team



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