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After two months I've still not received my SIM and VM make it IMPOSSIBLE to talk to a human about it!!!

First of all why to VM make it SO IMPOSSIBLE to speak to a person about anything? The stupid, useless bots that don't understand plain English just send you round and round in circles. The text thing takes days and gets you nowhere and if you call you just push options until they hang up on you!

It's now more than two months since I should have received my SIM, I chased it up before and was assured it was on its way but still NOTHING!

What god do I need to sacrifice to, to get my SIM?!

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Re: After two months I've still not received my SIM and VM make it IMPOSSIBLE to talk to a human ...

Hi brennfalcon,

 

Thank you for reaching out to us in our community and a warm welcome to you, I am sorry to hear you are that you haven't received your new sim card and nnot been able to speak to someone in regards to this.

 

So I can help further I will send you an invite into a private chat, please click on the purple envelope to accept.

 

Regards

 

Paul

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