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Icbvbvhf
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Account set up, no security question

Hi, trying to set up a virgin account and it’s asking me for a security question that I didn’t set up. I just need to log in so I can switch my mums mobile number over and keep track of bills etc. Please help

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Icbvbvhf
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Re: Account set up, no security question

Let me set up a security question so I can create an account. 

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Icbvbvhf
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Re: Account set up, no security question

Stop sending me messages about moving up forum ranks and fix my issue

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Emma_C
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Re: Account set up, no security question

Hi Icbvbvhf, 

Thanks for your post and welcome to our community. 

Very sorry that a security word hasn't been set up so you're unable to set up an online account 

It's certainly something we can help with from here so I'll just need to pop you a personal message and grab some details. 

I look forward to hearing back from you soon.

Emma_C - Forum Team
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