Menu
Reply
Evildarkness95
  • 1
  • 0
  • 0
Joining in
101 Views
Message 1 of 2
Flag for a moderator

Account number

I want to keep my old number so I got a pac code but on virgin I need to put my virgin mobile account number in and surname, now I got my account number from my first bill put it in and my surname and it says enter vaild account number but am putting it in the same way as my bill email, what do I do ?

0 Kudos
Reply
Paul_DN
  • 5.18K
  • 305
  • 540
Forum Team
Forum Team
35 Views
Message 2 of 2
Flag for a moderator

Re: Account number

Hi Evildarkness95,

 

Thank you for reaching out to us in our community and a warm welcome to you, I am sorry to hear you are having issues

setting up an online account .

 

So I can help further I will send you an invite into a private chat, please click on the purple envelope to accept.

 

Regards

 

Paul

 

0 Kudos
Reply