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Sal-yex78
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Account keeps saying I'm barred

I've put money on a account a few times and it keeps saying I'm barred. If I'm waiting for a new SIM card, it's not come yet.

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Serena_C
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Re: Account keeps saying I'm barred

Hi @Sal-yex78

 

Welcome to our Community Help Forum 🙂

 

Thank you for making your first post regarding your mobile issues, I am sorry to hear your phone has been barred. I'll pop you a private message so we can clear security and find out why this has happened.


Best wishes,

Serena

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