Virgin Media Community

[Icelady654]

I am unable to access my voicemail. It requires a pin. I am not aware if setting up a pin. I have tried ringing customer services on numerous occasions which just cuts off after several rings. I gave also sent a message through chat with no response. My voicemail are about expire. Please help.

[Adri_G]

Hello Icelady654, thanks for reaching out on our help forum and welcome to our community.

We're sorry to hear you've had issues accessing your voicemail due to this PIN issue.

We'd love to help, in order to enable us to access the details we need I will message you privately here.

Please, check the top right-hand side of our page to find a purple envelope.
Click on this and you'll see my message.