Virgin Media Community

[Trad3756]

I need to access my voicemail but never set up a pin while I was in the UK. Please could someone advise me on what I need to do. 

[Steven_L]

Hey Trad3756,

Welcome to the community and thanks for taking the time to post here on the forums.
I’m sorry to hear of the issues that you’re having with your while you're outside the UK, I would be happy to take a further look into this for you but first I would need to confirm a few details via private message, please look out for my message and we can get started.
Kind Regards,
Steven_L

[Steven_L]

Thanks for confirming your details Trad3756, I have now requested the pin be reset and you will receive your new voicemail via text message within the next 20 to 30 mins.

Kind Regards,

Steven_L