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Mamasha
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Access Virgin Mobile Account from abroad

Hello,

I am abroad, and I am trying to connect to my Virgin Mobile account. But it looks like the country I am in is blocked, and I get an error  every time I enter my email and password. 

I have a question about my bill as I have been charged for something I do not understand. How can I do that if I cannot get to my account? I do not want to call as the rate is really high. 

How can I resolve the issue please?

Kind regards,

Maria

 

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Emily_G
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Re: Access Virgin Mobile Account from abroad

Thanks for the post Mamasha.

 

What error message shows for you when you try to log in? 

 

Let us know, Emily.

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