Virgin Media Community

[Gary26]

I'm currently away from the UK and need to access my voicemail. But it's asking for a pin that I don't remember setting. Does anyone know how to fix this?  Thank you.

[Paul_DN]

Hi Gary26,

Thank you for reaching out to us in our community and welcome, sorry to hear you have no access to your Voicemail while Roaming, the pin required is something you need to set up before you leave the UK,

I will be happy to help, I will send you an invite into a private chat, once received please click on the purple envelope to accept, 

Regards

Paul.

[Paul_DN · Accepted solution]

Hi Gary26,

Thank you for joining me in a private chat and for clearing security, glad to hear after resetting your Voicemail pin you can now get your messages while Roaming, if you have any further issues, please do not hesitate to reach back out.

Regards

Paul.