Abroad and need a voicemail pin !

[wotalot]

Trying to access my voicemail while abroad being asked for a pin? Not aware l have ever set one for voicemail. 

[Paulina_Z]

Hi @wotalot,

Welcome to our Community Forums! Thank you for your first post and I'm sorry to hear that you're having some issues accessing your Voicemail while abroad!

Have you taken a look at our Using Virgin Mobile Abroad page before travelling abroad to see what needs to be set up for the best customer experience while you're away? You can also take a look at our Roaming Hub to take a look at what the potential call charges are like when you're away.

However, as you're already abroad and experiencing these issues, I'll be more than happy to look into this further for you and see what I can do to help. I will send you a Private Message to confirm a few details, so please keep an eye out for a purple envelope at the top right corner of your Forum page. I will be in touch soon.

Thank you.

[Paulina_Z]

Hi @wotalot,

Thank you for coming back to me via Private Message! I'm glad to hear that I was able to assist with your Voicemail PIN issue!

If there's anything else we can do to help, please let us know. We're here to assist.

Thank you.