Hey Seanwatt67, thank you for reaching out and a warm welcome to the community I am sorry you haven't got any data.
Is this date switch for using your phone over seas turned on in your online app?
You could also flick in and out of aeroplane mode, or turn the phone on / off.
You should have also got a text from us welcoming you into the Rome, in this text there should be a link where you download the profile. Thanks
Matt - Forum Team
New around here?