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IanG13
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A40 Not charging after update

Hi! After a couple of days away, (Yes, and safely too!) I returned to the land of internet and performed the suggested system update. Since then, I've had charging issues. It initially didn't recognise when a charger was plugged in and continued to drop down towards 5%... However, overnight it must have charged and was 100% yesterday morning. Since then, nothing I have done has altered its decline. This morning it was off, and will only turn on for a few seconds before dying again. HELP PLEASE!

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Gareth_L
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Re: A40 Not charging after update

Hello IanG13

Thanks for your post and sorry to hear about the A40 charging issue 

Have you been able to get this sorted yet?

Have you looked at disabling the new One UI 2.0 version

I have heard of a few issues with this update 

One suggestion was to install a 3rd party launcher and force stop the 
One UI 2.0 

Let me know if that helps 

 

 

Gareth_L

IanG13
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Re: A40 Not charging after update

I couldn't turn my phone on to do anything! A local independent shop sorted it for me, and Virgin apologised for not being able to be contacted. All is good for now. Thanks for the suggestions. 

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