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Peracslk
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5G on Oomph virgin sim

Hi. I have a Oomph virgin sim in my iPhone 12 Pro. Recently received a text from virgin that I should now have access to 5G. However I am still on 4G. Do I have to get a new sim or do something else ?. I have upgraded to phone software to newest version and accepted new network settings.

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HavencroftKev
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Re: 5G on Oomph virgin sim

Interesting... I wasn't aware 5G was available with the Ultimate Oomph Bundle.

 

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JitteryPinger
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Re: 5G on Oomph virgin sim

Are you in a 5G covered area?

If I've helped please let me know 🙂 Matt

A 10+ Year Virgin Media veteran, been here through the Up's and the Down's and Down's....
Gigabit 5G Vodafone 5G EE BQM Hub 4 BQM Hub 3 BQM Hitron CGNV4 BQM TT BQM

Technical Support - AV & Networking - Customer Service - Finance - Culinary - Construction
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BenMcr
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Re: 5G on Oomph virgin sim


@HavencroftKev wrote:

Interesting... I wasn't aware 5G was available with the Ultimate Oomph Bundle.

 


5G is available with all SIM only plans, and on Freestyle with a 5G handset.

This is done on request as part of an upgrade to a new plan which may involve a new minimum term, or Virgin Media have started moving eligible SIMs over which is what's happened here and which doesn't affect your existing contract term.

**********************************
I work for Virgin Media - but all opinions posted here are my own
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tuckeratlarge
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Re: 5G on Oomph virgin sim

I got the exact same text - went to a 5G area and - nothing, Still 4G. I have the latest iOS--14.5--and I assume latest network settings--Virgin 45.5

What, if anything do I need to do - reset network settings?