Menu
Reply
Highlighted
  • 2
  • 0
  • 0
Joining in
144 Views
Message 1 of 4
Flag for a moderator

4g data blocking bonafide sites

Why am I being blocked from accessing certain sites such "postcode lottery" when using data. 

0 Kudos
Reply
Highlighted
  • 5.48K
  • 845
  • 1.5K
Very Insightful Person
Very Insightful Person
135 Views
Message 2 of 4
Flag for a moderator
Helpful Answer

Re: 4g data blocking bonafide sites

You need to go into your account and turn Parental Control to OFF

Afterwards reboot your phone

I'm a Very Insightful Person, I'm here to share knowledge, I don't work for Virgin Media. Learn more

Have I helped? Click Mark as Helpful Answer or use Kudos to say thanks

0 Kudos
Reply
Highlighted
  • 2
  • 0
  • 0
Joining in
115 Views
Message 3 of 4
Flag for a moderator

Re: 4g data blocking bonafide sites

Thanks but they are not installed or turned on. I am only being blocked when using data ots ok with wifi.

0 Kudos
Reply
Highlighted
  • 5.66K
  • 789
  • 1.61K
Hero
110 Views
Message 4 of 4
Flag for a moderator
Helpful Answer

Re: 4g data blocking bonafide sites

It's your mobile Online Account  you need to log into, click on > About My Plan > Manage My Services > from there you can turn off Parental Control and then restart your phone.

If it already turned off, try turning on and restart your phone, then turn off again and restart phone.

If on, this Parental Control will block all adult, lottery ect sites while on mobile data.

---------------------------------------------------------------
BB 200 - Hub 3, Phone Talk w/ends, Mobile Sim only. Customer since 1993.
0 Kudos
Reply