Virgin Media Community

[AshleighDJ]

My 4G hasn’t been working for two days, tried switching phone off, airplane mode. No luck.

[Beth_G]

Hey AshleighDJ,

I'm sorry to hear that you've been having issues with your 4G connection.

Are you able to confirm the make and model of your handset for me and if you're able to see the 4G symbol on your device, to show that it is available?

Are you able to use 3G okay?

Thanks,

Beth