websites do not load, download speed is 0.1Mb.. just unusable. I got the unlimited SIM as part of a TV/Broadband package and moved from O2 to VM but it is unuseable. Please help.
Thank you for posting to the Community and our apologies for the delay in response.
I am sorry to hear you are experiencing issues with your mobile data. Is this happening whilst in your home or are multiple locations?
Also is there anyone else within your property on our network experiencing the same issue?
You can also check coverage for your area here: virg.co/coverage
Let us know and we will be happy to advise further.