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headshaker
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3G/4G suddenly vanished!!

I went out round 0815 today and noticed that my 3G/4G connection had suddenly vanished!! Hotspot WiFi and the phone connection are not affected. I tried all the usual fixes including ALL to 789922. What's going on??

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John_GS
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Re: 3G/4G suddenly vanished!!

Hi headshaker

 

Thanks for posting and apologies for the signal issues. 

 

Have you got this fixed since posting? If not, please can you try a manual network search on the handset? You can find out more here

 

Kind regards,

John_GS
Forum Team

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headshaker
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Re: 3G/4G suddenly vanished!!

Problem resolved.

Unfortunately I'm not sure how I did it, but the experience did force me to learn about what to look for in settings. I also learned that wifi and 4G don't appear together top right on the status screen - it's one or the other.

I also learned to put the phone to sleep straight away when I'm not using it, or you can bugger up settings just by carrying it around.

 

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Martin_N
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Re: 3G/4G suddenly vanished!!

I'm glad to hear that is all sorted for you. 

 

If you do require help in the future please do let us know. 

 

^Martin

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