cancel
Showing results for 
Search instead for 
Did you mean: 

+32 added to numbers when using imessage

Batstonr
Tuning in

Every time I enter a new number to text on my iphone 6s it now adds +32 immediately in front - never used to

seen a similar post on here that didn’t seem resolved. Any answers ?

I’ve toggled Dial Assist - no change

1 ACCEPTED SOLUTION

Accepted Solutions

Thanks for coming back to us @Batstonr.

Please could you turn off your handset, remove the sim card and then put it back in and reboot your handset?

Please could you try and let me know if that helps at all.

Regards,

Steven_L

See where this Helpful Answer was posted

16 REPLIES 16

Smoggy239
Up to speed

Hi Batstonr,

There are numerous posts about similar problems relating to Belgium ( +32 international dialling code) , the following link might help. 
https://community.virginmedia.com/t5/Virgin-Mobile/My-phone-keeps-thinking-it-is-in-Belgium/td-p/446...

Regards

Dave

Thanks, I did find that but there doesn't appear to be a solution evident anywhere unfortunately !

Hello Bastonr

 

Sorry to hear of the iPhone number issues experienced, we appreciate the frustration this can cause and you raising it via the forums.

 

Were you able to try the following as recommended by enlli:

 

You need to find your SIM toolkit. I believe it is now located under connections


Select SIM Applications
Select Roaming
Select Select mode
Select National or Virgin
Select International and you are done, go back Home screen to retry

 

The toolkit will be an app on your phone, you can find it via the search option.

 

Rob

nope, doesn't work !

To save us going over old ground and suggesting resolutions you have already tried, can you confirm what steps you have tried Bastonr?

 

Have you spoken to Apple in regards to this also?

 

Rob

tried the suggestions in the post history that has been highlighted. not tried Apple yet - will do so now

enlli
Very Insightful Person
Very Insightful Person

@Robert_P wrote:

Hello Bastonr

 

Sorry to hear of the iPhone number issues experienced, we appreciate the frustration this can cause and you raising it via the forums.

 

Were you able to try the following as recommended by enlli:

 

You need to find your SIM toolkit. I believe it is now located under connections


Select SIM Applications
Select Roaming
Select Select mode
Select National or Virgin
Select International and you are done, go back Home screen to retry

 

The toolkit will be an app on your phone, you can find it via the search option.

 

Rob


This advice is wrong. When in the UK you have to select NATIONAL 

Only use international abroad.

I'm a Very Insightful Person, I'm here to share knowledge, I don't work for Virgin Media. Learn more

Have I helped? Click Mark as Helpful Answer or use Kudos to say thanks

enlli
Very Insightful Person
Very Insightful Person

@Batstonr 

The advice given in a previous post about setting the SIM Toolkit is wrong.

In the UK you must set it to NATIONAL 

I'm a Very Insightful Person, I'm here to share knowledge, I don't work for Virgin Media. Learn more

Have I helped? Click Mark as Helpful Answer or use Kudos to say thanks

Unfortunately that doesn’t work either