on 30-04-2022 21:34
Good evening everyone
I have a Xiaomi Redmi Note 9 with two sims.
For the last few months, I am having some weird delays when receiving SMSs.
Quite often the delay is something like 12 to 24 hours.
Obviously a problem when.
Any idea what might be the cause?
I had no problems initially...
Thanks
on 01-05-2022 11:15
Hi EricM1, welcome back to the community! Thank you for posting to let us know about these issues with your SMS service.
Just a few questions to help us identify the issue:
-Are you in the UK or Abroad at the moment?
-Does this seem to happen on any specific dates or at specific times?
-Does this happen with messages from any particular numbers or all numbers?
-Have you noticed any signal issues?
-If you remove one of the SIMs does the issue still persist?
If you can let us know this additional information we will offer further support!
All the best.
on 01-05-2022 22:34
-Are you in the UK or Abroad at the moment?
I am in the UK. Initially, I noticed it in France and thought it might be because of roaming but it's the same here
-Does this seem to happen on any specific dates or at specific times?
I have not noticed any date pattern. It always happen when I use some services (payment confirmation, etc)
-Does this happen with messages from any particular numbers or all numbers?
I "think" it happens with anything asking for some kind of confirmation.
I don't use SMS much otherwise so not quite sure. I'll runa few tests with family phones...
-Have you noticed any signal issues?
Nope
-If you remove one of the SIMs does the issue still persist?
Did not think of trying this. Will try
Another thing... I checked "Email me when someone replies" but did not get an email for your answer...
Is there something else I should do?
Thanks
on 02-05-2022 08:30
@EricM1 - nothing else you should do - don't worry.
I think this issue can happen when both SIMs are in the phone - but obviously you could provide a better answer to that. Please keep us posted on how you get on.
Cheers,
Ryan.
on 02-05-2022 10:47
The problem was initially easy to reproduce by sending an SMS to both SIMs from another phone.
I have no beginning of explanation... but switching both SIMs just made the trick.
I do remember one that I had a replacement SIM a couple of months ago and I had inadvertently swapped them.
Never mind. No idea why but it works
Thanks for the hint!
on 02-05-2022 10:49
Lovely stuff! Thank you for updating the thread, really appreciate it 🙂
Cheers,
Ryan.
on 08-05-2022 17:14
Damn...
Does not work again
I thought it was fixed because I had managed to send myself SMS that appeared immediately.
Today, I applied for confirmation on some french web site using my UK phone number and have not got it yet (about an hour now).
I just triewd to send myself another SMS from a UK number and... I don't receive it either.
I suppose I'll receive both some time tomorrow.
This is quite frustrating...
on 08-05-2022 18:21
Not or slow receiving confirmation SMS (especially One Time Pascodes) has become a Virgin feature over the past 2+ years
I'm a Very Insightful Person, I'm here to share knowledge, I don't work for Virgin Media. Learn more
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on 08-05-2022 21:07
This is relatively new to me.
Only spotted this a couple of months ago...
on 09-05-2022 08:27
I still had not received the SMSs almost 24 hours later...So I rebooted my phone...
And then received all these SMSs in succession.
Then I tried to send myself an SMS... and again... Nothing!