cancel
Showing results for 
Search instead for 
Did you mean: 

2 VM accounts

MrGrb79
Joining in

I have 2 VM accounts. 1 account is for my TV, email, home phone and O2 sim card. The other account is for a mobile phone and O2 sim card. Both these accounts use the same username (email) I can't mind my password for the second account (mobile phone and O2 sim). When I click on the link to reset my password it resets the password for my 1st account and I can't get access to the second account. Can someone help?

1 REPLY 1

John_GS
Forum Team
Forum Team

Hi @MrGrb79 

Thanks for posting and welcome back to the community.

The 2nd account, is this for a Virgin Mobile phone loan or an O2 one please?

John_GS
Forum Team


Need a helpful hand to show you how to make a payment? Check out our guide - How to pay my Virgin Media bill