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pavmas
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1GB Big Bundle Exclusive

Does anyone know what this is, 1GB Big Bundle Exclusive my mobile bill went from £18 a month for 2 sims as part of a deal, I don't even know what it is but anyway the bill went from £18 to £45, My TV contract is due to end and they sent an email saying it would just continue at the same rate or I could phone them. I just don't know what it is and why I would need that as the phone uses the house BB.

Joe

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Travis_M
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Re: 1GB Big Bundle Exclusive

Hi @pavmas

 

Thanks for posting on our community forum!
 

Have you spoken to our team around this via the phone number provided on the email? What was advised?

 

Regards

Travis_M
Forum Team



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pavmas
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Re: 1GB Big Bundle Exclusive

I found out what it was, my wife visiting grandkids in Scotland never used the house BB when up there and used Virgin mobile, at home we use our BB for the mobile so she must have gone over her limit, Thanks anyway, I just never knew what it was.

Joe

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