Virgin Media Community

[Rudibo]

Dear Virgin 

Last night my Virgin box flashed and went blank then all the lights went on from green to orange to purple , it then flashed on screen upgrading then the screen went blank and then there was no output on the screen , for the past 12 hours it has been flashing i restarted it plugged it out , left it on overnight an nothing , trying to ring virgin at the moment it hit and miss , can someone please help i would appreciate it 

[japitts · Accepted solution]

If your box is stuck in a restart loop and won't boot up, you need to call Virgin Media and report this.

[Rudibo]

Hi I have rang on several occasions i cannot get through to them