Virgin Media Community

[cestrian]

Tivo ethernet connection not working, error code c230. router working fine other than ethernet.

Hub router port lights not on

looked on internet and performed a port loop test to check power and lead integrity (lights came on so ok there)

Still no internet connection to tivo.

Please advise

[Ernie_C]

Assuming you mean TiVo and not V6, TiVo does not use your broadband for its internet connection. It has its own and it is that that has failed.

[David_Bn]

Good Afternoon cestrian,

Thanks for your post on our Community Forums!

Sorry to hear of your connection issues with the Tivo box - using an Ethernet connection.

Can you tell me if you've been able to connect to the hub with a different device via Ethernet? Have you also been able to make a change to the Ethernet cable to see of that may be the issue? 

Kindest regards,

David_Bn

[cestrian]

The service appears to have resumed.

[Lisa_CC]

Happy to hear it's working for you and thanks for popping back to update us. Please monitor it and let us know if you have anymore issues with it.

Thanks,

Lisa

[cestrian]

Yes, the port lights are out again and can't connect tivo via ethernet, exactly the same situation as my earlier post.

Advice please

[cestrian]

Tivo ethernet connection

Friday

Tivo ethernet connection not working, error code c230. router working fine other than ethernet.

Hub router port lights not on

looked on internet and performed a port loop test to check power and lead integrity (lights came on so ok there)

Still no internet connection to tivo.

Please advise

[cestrian]

Tivo ethernet connection not working, error code c230. router working fine other than ethernet.

Hub router port lights not on

looked on internet and performed a port loop test to check power and lead integrity (lights came on so ok there)

Still no internet connection to tivo.

Please advise

[nodrogd]

THREADS MERGED - Please do not post multiple threads on the same issue.

[LittleMick73]

You have already been informed that the older tivo doesn't need an internet connection as it has its own built in internet receiver

[Emily_G]

Thank you for the update Cestrian.

I'll pop you over a private message as it does sound like a replacement box may be needed.

Please respond to this by going to the purple envelope in the top right of your screen.

Thank you, Emily.