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ingolangel
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technical Help/Support Line

What a clever ploy Virgin!!!  After being on the Tech/Support line for over 90 mins you suddenly get the dialling tone.  Not a coincidence as exactly the same happened 3 weeks ago!  Help/Support is abysmal and an utter disgrace to run a service in this way!!!!!!! 

japitts
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Re: technical Help/Support Line

Is there an issue that could perhaps be assisted with on here?

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ingolangel
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Re: technical Help/Support Line

Thank you Japitts but I think I have corrected the issue. Basically I have 2 TiVo boxes and on a regular basis they lose the connection with each other. I know it’s only a matter of time before it happens again so I may well be searching for help in the near future,  thank you once again

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Ernie_C
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Re: technical Help/Support Line

Issues such as this are almost certainly down to how each box is connected to the router.

Both the staff and customers in here can certainly help you diagnose (and correct) this problem.

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ingolangel
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Re: technical Help/Support Line

Much appreciated, thank you so much!

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