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keith50
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moving house

Hi 

I'm moving house the 26th June 2020. My contract ends in August 2020. I only have the TV package but I want to upgrade my package to include broadband and phone.

I have been trying to get in touch with customer services but I can't get through due to the Coronavirus.

How do I cancel my services from the house I'm at now and reset at my new address.

 

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campo7
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Re: moving house

Hi

happy to try and help. 

If you PM me some details I will arrange for somebody to call you. 

acc number, name, contact number

thanks


Here to help! I'm a manager helping out whilst working from home. Find out more


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keith50
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Re: moving house

Hi 

Thanks for replying.

Our account number [MOD EDIT: PERSONAL INFORMATION REMOVED]

Account Barbara & Keith 

phone  [MOD EDIT: PERSONAL INFORMATION REMOVED]

Thanks keith

 

[MOD EDIT: Personal and private information has been removed from this post. Please do not post personal or private information in your public posts. Please review the Forum Guidelines]

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dannylau
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Re: moving house

Pm stands for private message, you click on their name and choose the private message option, don't post your personal details for all the world to see

I've moved the message temporarily so the information you provided can be edited out 

I'm a Very Insightful Person, I'm here to share knowledge, I don't work for Virgin Media. Learn more

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