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mobile sending & Receiving

A few days prior to the connectivity issue identified on 14th May 2019, I had and continue to have problems sending AND receiving text messages AND incomming FaceTime calls do not connect at all. Connectivity is hit & miss or undeliverable.  There doesn't appear to be a pattern either.

Plus I've had significant issues with my TV box too.  I contacted Virgin for help with the TV issues, who ran the usual test, only to be told there were no issues.  There were, and still are some loading issues despite almost continual reboots.These and similar problems are exactly why I changed my supplier to Virgin.  I had hoped Virgin, with it's dedicated cable network wouldn't present with these problems.  What is going on? Anyone else having similar difficulties?

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