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does anybody know how to get rid of this . Spent over an hour on phone last night . they said they had done something but could take up to 4 hours . Still the same today .Is annoying have no tv guide ..says my account needs setting up . Not sure why have not done anything . help appreciated please . 

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Re: m63

As per - this error needs VM intervention.

You can try forcing a reconnection and/or "hit" to be sent, but you may just need to callback again.

Home > Help & Settings > Settings > Network > Connect to VM services now

Home > Help & Settings > Help > TV Care > "I'm missing some channels"

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