Virgin Media Community

[woody3]

Hi I have contacted VM on numerous occasions having moved my tivo box into another room, I have been told that the tivo box is active on my account and am assured that all connections are working. I am now beyond frustrated as I cannot get rid of error code 7400 on the screen, when I look up settings and help I then have a error code M56 and now have error code v106 when I look up other boxes, can anyone help as I don't want to have to ring VM again and be put on hold for 20 minutes  

[LittleMick73]

Hi if you have as you said moved the box that is probably the problem as it will have put the signal levels out, you will need to phone and arrange for an engineer to come to you and adjust the signal levels.Regards Micky

[japitts]

Common error codes are listed at https://www.virginmedia.com/help/virgin-tv-error-codes with advice on resolving them.

[Gareth_L]

Hi woody3

Sorry to hear this has happened 

What I have done is sent you a private message 

This way I can get account details and book an engineer if required 

Gareth_L