Menu
Reply
Highlighted
  • 2
  • 0
  • 0
Joining in
1,231 Views
Message 51 of 89
Flag for a moderator

Re: error 7400

I've still got the problem. No change whatsoever.

0 Kudos
Reply
Highlighted
  • 3
  • 0
  • 0
Joining in
1,179 Views
Message 52 of 89
Flag for a moderator

Re: error 7400

Hi,

i have had an installation this evening and have the same error message, all channels working fine on the tv go app just not on the new V6 box only getting channels 1-5

0 Kudos
Reply
Highlighted
  • 9.51K
  • 397
  • 529
Forum Team (Retired)
Forum Team (Retired)
1,166 Views
Message 53 of 89
Flag for a moderator

Re: error 7400

Hi jpontin123,

Just to let you know I have replied to your post here.

Thanks

Rose
Forum Team


New around here? To find out more about the Community check out our Getting Started guide


0 Kudos
Reply
Highlighted
  • 1
  • 0
  • 0
Settling in
1,129 Views
Message 54 of 89
Flag for a moderator

Re: error 7400

First time with virgin finally added tv box and let it do what it asked once done I only get channels 1-5 with error message 7400

0 Kudos
Reply
Highlighted
  • 335
  • 35
  • 66
Fibre optic
1,127 Views
Message 55 of 89
Flag for a moderator

Re: error 7400

You need to ring in to get the box activated.

0 Kudos
Reply
Highlighted
  • 1
  • 0
  • 0
Joining in
1,096 Views
Message 56 of 89
Flag for a moderator

Re: error 7400

Hi. Just intalled my V6 box, and exactly the same error appears: 7400 - only 5 channels... Call center is taking forever (on the phone for 30 minutes now...). Any help, please?

0 Kudos
Reply
Highlighted
  • 9.22K
  • 381
  • 631
Forum Team (Retired)
Forum Team (Retired)
1,071 Views
Message 57 of 89
Flag for a moderator

Re: error 7400

Hi Bruno1,

Welcome to the community.

I am sorry to hear that you're getting this error.  I can see you got through to us and I hope that means all is working ok now for you.

Should you need anything further, let us know.

Collette.


Tech fan? Have you read our Digital life blog yet? Check it out


0 Kudos
Reply
Highlighted
  • 1
  • 0
  • 0
Joining in
1,048 Views
Message 58 of 89
Flag for a moderator

Re: error 7400

Hi there,

I’ve just installed my tv box and am getting the 7400 error and only seem to be receiving channels 1-5. Can I please get help with this?

 

thanks!

0 Kudos
Reply
Highlighted
  • 335
  • 35
  • 66
Fibre optic
1,045 Views
Message 59 of 89
Flag for a moderator

Re: error 7400

You need to ring 150 or the telephone no. that came with your box to get it activated.

0 Kudos
Reply
Highlighted
  • 3
  • 0
  • 0
Joining in
961 Views
Message 60 of 89
Flag for a moderator

Re: error 7400

Hello, my in laws recently had their boxes upgraded. I have just been catching up on my shows, and have had the 7400 message. I cannot get why channels other than 1-5 and on demand and catch up is unavailable.

 

please can someone help.

0 Kudos
Reply